We Are Different

Who is City Wide?

That’s easy, but it might be easier to explain who we are not first. We are not a janitorial cleaning franchise company. Nor are we a window washing, lawn and landscaping, roofing or locksmith company.

Instead, we are a management company in the building maintenance industry. We manage services on behalf of our building owners and property managers. If you are a professional sales leader or a leader of people, City Wide offers you a unique opportunity to use your skill set to create the lifestyle, income and equity doing exactly what you do today, but for yourself rather than corporate America!

How are we different as a franchisor?

Our Model

After being a contractor for 35 years, we realized that our core strength is focusing on the sales, the client experience and controlling the relationship, specifically the money.

City Wide employs a professional staff of sales people, account managers and office/accounting people and partners with thousands of licensed and insured small businesses coast to coast who have their own equipment, inventory, supplies and hourly employees. We offer these small businesses the opportunity to grow by contracting with them to service the accounts we acquire from our Clients, the property owners/managers. City Wide and its contractors work together, saving our clients’ time, consolidating some of their vendors, invoices and reducing multiple headaches. We do not replace all of our clients’ vendors, rather we typically start with one service and grow the relationship over time. Together we are in a tremendously successful win-win-win relationship that can all be accomplished without adding cost to the equation.

City Wide is different than any other franchise concept because of the following:

1. Our Why. The City Wide team is committed to positively impacting the lives of everyone within the City Wide community of franchisees, clients, employees, contractors, and vendors. We believe everyone matters, and being successful in life is not enough. We must also be significant!

2. Our Recurring Compounding Revenue Stream. With more than 20 different services to open doors and generate income from, City Wide is the ultimate flywheel business.

3. We are experts in sales and client relationships. City Wide franchisees focus on the things they do best – sales and management – while contractors do what they do best and provide the technical expertise, the equipment, inventory and people. At the same time, the franchisor focuses on providing world class support, training, technology and back house support services.

4. Recession-Resistant. Our offerings are so diverse, we truly are as recession-resistant as you can be.

5. Legacy. This is a big opportunity “super franchise” concept for an empire builder who wants to provide a legacy for the family.

How are we different as a building services contractor?

Most building service contractors provide the services themselves, but there are some like City Wide who utilize independent contractors to perform the services.

1. Our Why. The City Wide team is committed to positively impacting the lives of everyone within the City Wide community of franchisees, clients, employees, contractors, and vendors. We believe everyone matters, and being successful in life is not enough. We must also be significant!

2. Our Unique Value Proposition – We represent the client. We represent the client rather than the contractor! Our number one differentiator is the fact that City Wide management professionals act on our clients’ behalf as a part-time facility manager who is on call 24/7/365, thereby becoming an extension of their management team. When problems arise, we solve them so you don’t have to.

3. Our People. It’s not what our people do that makes us different; it’s who they are. City Wide has a team of people who join our team to live our values and are paid to save our clients time and solve their building maintenance needs. Everyone plays a role in making sure our clients’ contractual obligations are being met, including:

• The Facility Services Manager, who meets regularly with the client, identifies their current challenges, selects the right contractor to do the work, and sources the job. This person acts as a single point of contact for as many services as our client needs, ultimately adding hours back to their day.
• The Night Contract Compliance Manager, who meets regularly with the contractors and is responsible for helping them be successful by holding them accountable to our clients’ needs.
• The Independent Contractors, who provide the skilled workforce, supplies, equipment, and expertise.

4. Our Contractors. One of the biggest challenges most building owners and managers deal with is finding qualified and reliable quality contractors. With nearly 60 years of experience in the industry, City Wide has developed a rigorous contractor selection process for more than 20 different service offerings. We bridge the gap between the needs of our clients and the workforce that provides the services, making a huge impact on service, quality, and time.

5. Local Family-Owned Offices. City Wide is a values-driven organization that consists of a network of family-owned, local offices. Rather than dealing with large national conglomerates or small independent, single-location businesses, City Wide leverages its national footprint along with its buying power and processes to deliver exceptional services.

The question is no longer, “Why should I choose City Wide?” The question now becomes, “Why WOULDN’T I choose City Wide?”

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