To make a positive impact on the people we serve so our ripple effect is far and wide!
To provide world-class building maintenance solutions that save time and solve problems!
City Wide represents its clients, saving them time and solving their problems.
God is the foundation for all our values and the role model we follow while working with our stakeholders towards mutual success.
Core Operating Values:
We accept nothing but the highest level of ethics and morals. If in doubt, ask. Speak up. Full disclosure is a must. Communication is the cornerstone to all relationships. People do business with people they like and trust. Insist on honesty in all dealings. Display transparency and openness.
We surround ourselves with dedicated, respectful people who believe in serving/helping others while always delivering on the City Wide promise of being proactive, accountable, and responsive. Focus on the needs of others. Acknowledge other people’s perspectives, give them the support they need, and build a sense of community within your team.
Our reputation is the most valuable asset we have. We are an organization that is surrounded by people who have a great work ethic, are competitive, love to win, have great problem solving skills, and are dedicated toward delivering on our promises to our stakeholders.
We cannot grow as an organization if we do not grow as individuals. As we develop our people, ideas, services, and solutions, we all achieve our goals. We commit to surrounding ourselves with smart people who believe in documenting our processes and best practices. When things go wrong, we will evaluate, learn, and ultimately improve so we have the best chance of delivering consistent dependable results. Identify challenges and seek opportunities for personal development. Learn and apply new technical and business information/knowledge to practical use on the job. Proactively investigate new perspectives, approaches, and take steps to evaluate and improve current processes.
We commit to being the most professional organization in what can be perceived as an unprofessional industry. The way we talk, the way we dress, and the way we interact is important to our success. Present yourself in a professional manner to maintain the image and credibility of City Wide. Relate to people in an open, friendly, professional manner and cooperate to gain support and commitment from others.
Solving problems is our mission. We strive to truly understand the clients’ perspective and become an integral extension of our clients’ management team, dedicated to saving them time and stress. Identify problems and use logic, judgement and data to evaluate alternative solutions. Research issues thoroughly—don’t jump to conclusions or formulate opinions based on incorrect assumptions.
We are an organization built on recruiting, retaining, and developing the right people who believe in the value of teamwork and realize that no one person is greater than the whole. We truly care about each other personally and professionally and recognize people for their results. Participate willingly and effectively on team assignments and projects. Work effectively with others to achieve common City Wide goals.
We believe that most challenges with other people revolve around poor communication. We are an organization that is friendly, energetic, and filled with positive energy. Maintain and resolve conflict in a positive and constructive manner.
Our people feel like, think like, and act like they own their own company. No matter what the position is, we are so passionate about it that we consider ourselves in business for ourselves. That means we take ownership in what we do, we don’t just go through the motions. We are excited about taking responsibility for being the best person and position owner we can be. Display passion about City Wide’s mission, vision, and goals. Do not be satisfied with the status quo and work relentlessly to do what is best for City Wide and the team to succeed. Display a high level of drive to succeed, take on challenging tasks, and help others around you to succeed.
Having had the opportunity to be part of the City Wide Home Office, selling City Wide for eight years, I would share this view:
My advice is simple on how you can be a success owning a City Wide Franchise. First, find a great partner with a work ethic you admire. Keep the message simple and be relentless at sales. Find the spot where you are uncomfortable and be there often. Chose to do the work in sales because it is difficult. This is where you will find both a passion for the business model and an addiction.
Much like the saying, “dreams come true, not free,” City Wide offered me the opportunity to chase a dream to build a business for my family though hard work and perseverance. The fruits of that hard work have not only created a profitable and growing family legacy business but, more importantly, the platform for us to improve the quality of life of our employees’ families as well as to give back in a meaningful way to our middle Tennessee community. The ceiling is high for those who want to chase their dreamTim AkersOwner – City Wide Maintenance of Nashville
Jeff and I saw firsthand through my work for City Wide Franchise Corporate how this business can provide real wealth opportunities for us; there is no greater endorsement than a former employee who decides to buy a franchise from the company! With City Wide, we get to make a difference in our community, not just for ourselves and our family, but for our clients and our team. The work is rewarding because we believe in what we are doing for our clients every day.Meredith Cimino Co-Owner, City Wide Maintenance of Omaha
What appealed to us about City Wide was the opportunity to work together and build a family business. No corporate bosses, no long distance travel, and the freedom to be there for our children when we want. Personal effort is directly rewarded with results and as you grow you get to share that success with an ever-growing team of direct staff, independent contractors, and happy clients.Alan MathesonCo-Owner – City Wide of Central Pennsylvania
I fell in love with the Home Office team. I believed in the concept of the model. I loved the team’s professionalism, enthusiasm, integrity, ethics and, most importantly, family values. When we left [Discovery Day] I was scared we would not be selected. We were so excited when we got the call that we had been. It has been the best decision we have ever made for our family.Naila MathesonCo-Owner – City Wide of Central Pennsylvania