You Can Now Watch City Wide’s Webinar Event Here


City Wide hosted a live webinar event on Thursday, July 9, where Ken Miner (franchise owner) and Rob Zelch (Operations Personnel) at City Wide Maintenance of St. Louis sat down with Russ Rogers (Business Performance Coach at the Home Office) to have an open conversation about the lessons we’ve learned so far during the pandemic, what businesses can do to try and avoid another shut-down, and what the future looks like going forward regarding cleaning and disinfectant protocols for businesses.


  • What did the St. Louis office look like before the pandemic?
  • What does the St. Louis office look like today because of the pandemic?
  • How have we handled clients’ needs who were deemed essential or non-essential?
  • How have we helped give clients peace of mind during the pandemic?
  • What does a Facility Response Plan look like for clients?
  • How long will the Facility Response Plan last?
  • What are the ways employee interactions have changed during the pandemic?
  • How have team members reacted to the new working guidelines?
  • Did clients have a reaction to City Wide’s change in working conditions?
  • What are common concerns heard from clients who are trying to reopen?
  • What changes have we made in the event there is a second wave?

Success Stories

I feel very blessed to be part of this business. The thing that is amazing about this franchise model and system that I don’t think any of us foresaw was the scaleability. The scaleability makes all the difference. This is everything I liked about corporate America without all the micromanagement that I hated. You can listen to our Franchisee “Z” Call where I discuss this and more by clicking on this YouTube link:

success story of David Otis David OtisCity Wide Facility Solutions operating in Metro Atlanta

Having had the opportunity to be part of the City Wide Home Office, selling City Wide for eight years, I would share this view: My advice is simple on how you can be a success owning a City Wide Franchise. First, find a great partner with a work ethic you admire. Keep the message simple and be relentless at sales. Find the spot where you are uncomfortable and be there often. Choose to do the work in sales because it is difficult. This is where you will find both a passion for the business model and an addiction.

success story of Jennifer Slansky Jennifer SlanskyCity Wide Facility Solutions operating in Portland, OR

Much like the saying, “dreams come true, not free,” City Wide offered me the opportunity to chase a dream to build a business for my family though hard work and perseverance. The fruits of that hard work have not only created a profitable and growing family legacy business but, more importantly, the platform for us to improve the quality of life of our employees’ families as well as to give back in a meaningful way to our middle Tennessee community. The ceiling is high for those who want to chase their dream.

success story of Tim Akers Tim AkersCity Wide Facility Solutions operating in Nashville, TN

Jeff and I saw firsthand through my work for City Wide Franchise Corporate how this business can provide real wealth opportunities for us; there is no greater endorsement than a former employee who decides to buy a franchise from the company! With City Wide, we get to make a difference in our community, not just for ourselves and our family, but for our clients and our team. The work is rewarding because we believe in what we are doing for our clients every day.

success story of Meredith Cimino Erickson Meredith Cimino EricksonCity Wide Facility Solutions operating in Omaha, NE

What appealed to us about City Wide was the opportunity to work together and build a family business. No corporate bosses, no long distance travel, and the freedom to be there for our children when we want. Personal effort is directly rewarded with results and as you grow you get to share that success with an ever-growing team of direct staff, independent contractors, and happy clients.

success story of Alan Matheson Alan MathesonCity Wide Facility Solutions operating in Central Pennsylvania
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