Mission and Values

Our Mission

To provide world-class building maintenance solutions that save time and solve problems!

Our Values

God is the foundation for all our values and the role model we follow while working with our stakeholders towards mutual success.

Core Operating Values:

• Integrity
  We accept nothing but the highest level of ethics and morals. If in doubt, ask. Speak up. Full disclosure is a must. Communication is the cornerstone to all relationships. People do business with people they like and trust. Insist on honesty in all dealings. Display transparency and openness.
• Servant Leadership
  We surround ourselves with dedicated, respectful people who believe in serving/helping others while always delivering on the City Wide promise of being proactive, accountable, and responsive. Focus on the needs of others. Acknowledge other people’s perspectives, give them the support they need, and build a sense of community within your team.
• Engagement
  Our reputation is the most valuable asset we have. We are an organization that is surrounded by people who have a great work ethic, are competitive, love to win, have great problem solving skills, and are dedicated toward delivering on our promises to our stakeholders.
• Continuous Learning
  We cannot grow as an organization if we do not grow as individuals. As we develop our people, ideas, services, and solutions, we all achieve our goals. We commit to surrounding ourselves with smart people who believe in documenting our processes and best practices. When things go wrong, we will evaluate, learn, and ultimately improve so we have the best chance of delivering consistent dependable results. Identify challenges and seek opportunities for personal development. Learn and apply new technical and business information/knowledge to practical use on the job. Proactively investigate new perspectives, approaches, and take steps to evaluate and improve current processes.
• Professionalism
  We commit to being the most professional organization in what can be perceived as an unprofessional industry. The way we talk, the way we dress, and the way we interact is important to our success. Present yourself in a professional manner to maintain the image and credibility of City Wide. Relate to people in an open, friendly, professional manner and cooperate to gain support and commitment from others.
• Problem Solving
  Solving problems is our mission. We strive to truly understand the clients’ perspective and become an integral extension of our clients’ management team, dedicated to saving them time and stress. Identify problems and use logic, judgement and data to evaluate alternative solutions. Research issues thoroughly—don’t jump to conclusions or formulate opinions based on incorrect assumptions.
• Teamwork
  We are an organization built on recruiting, retaining, and developing the right people who believe in the value of teamwork and realize that no one person is greater than the whole. We truly care about each other personally and professionally and recognize people for their results. Participate willingly and effectively on team assignments and projects. Work effectively with others to achieve common City Wide goals.
• Positive Attitude
  We believe that most challenges with other people revolve around poor communication. We are an organization that is friendly, energetic, and filled with positive energy. Maintain and resolve conflict in a positive and constructive manner.
• Entrepreneurial Spirit
  Our people feel like, think like, and act like they own their own company. No matter what the position is, we are so passionate about it that we consider ourselves in business for ourselves. That means we take ownership what we do, we don’t just go through the motions. We are excited about taking responsibility for being the best person and position owner we can be. Display passion about City Wide’s mission, vision, and goals. Do not be satisfied with the status quo and work relentlessly to do what is best for City Wide and the team to succeed. Display a high level of drive to succeed, take on challenging tasks, and help others around you to succeed.