Tom and Marie Bridgeforth, Owners of City Wide of Central New Jersey, Look Back on Their Second Year in Business

If you could tell your City Wide start-up self anything from your 2-year-in-business self, what would it be?

Take a vacation before you start. Since you’ll be running your own business, you won’t have much free time in the first couple of years. 

What is the best business decision you’ve made regarding your City Wide business? 

We took a chance and acquired another company after only being open one year.  While this has proven challenging, it has catapulted us ahead in our market further than we had imagined.  

What’s an example of a professional mistake you’ve learned from or the hardest lesson you’ve learned? 

We wrote a lot of new accounts – but in retrospect, I wish we had more closely monitored our client satisfaction in the beginning. Keeping this in mind, we have learned from this and now make sure it’s a priority.

For you, what is the best part about running your own business? 

The freedom!  We get to set our own course and do the things we believe in.  It is refreshing to be able to launch a new strategy without needing corporate approval.

What is the most helpful tip you could give to a fellow City Wide franchisee?

Talk to the other franchisees, as City Wide is truly one big family. The franchisees who have been in the system for a long time can give you helpful advice. Additionally, the franchisees who have been a part of the system for as long as you can be a shoulder to lean on when you are having similar challenges.

Looking at the next five years, what’s one of your goals for your business?

As our business continues to grow, our number one goal is to make sure we are bringing the right talent into our organization. Continuing to hire strong personnel will be critical to our success.


Success Stories

I feel very blessed to be part of this business. The thing that is amazing about this franchise model and system that I don’t think any of us foresaw was the scaleability. The scaleability makes all the difference. This is everything I liked about corporate America without all the micromanagement that I hated. You can listen to our Franchisee “Z” Call where I discuss this and more by clicking on this YouTube link:

success story of David Otis David OtisCity Wide Facility Solutions operating in Metro Atlanta

Much like the saying, “dreams come true, not free,” City Wide offered me the opportunity to chase a dream to build a business for my family though hard work and perseverance. The fruits of that hard work have not only created a profitable and growing family legacy business but, more importantly, the platform for us to improve the quality of life of our employees’ families as well as to give back in a meaningful way to our middle Tennessee community. The ceiling is high for those who want to chase their dream.

success story of Tim Akers Tim AkersCity Wide Facility Solutions operating in Nashville, TN

Jeff and I saw firsthand through my work for City Wide Franchise Corporate how this business can provide real wealth opportunities for us; there is no greater endorsement than a former employee who decides to buy a franchise from the company! With City Wide, we get to make a difference in our community, not just for ourselves and our family, but for our clients and our team. The work is rewarding because we believe in what we are doing for our clients every day.

success story of Meredith Cimino Erickson Meredith Cimino EricksonCity Wide Facility Solutions operating in Omaha, NE

What appealed to us about City Wide was the opportunity to work together and build a family business. No corporate bosses, no long distance travel, and the freedom to be there for our children when we want. Personal effort is directly rewarded with results and as you grow you get to share that success with an ever-growing team of direct staff, independent contractors, and happy clients.

success story of Alan Matheson Alan MathesonCity Wide Facility Solutions operating in Central Pennsylvania

I fell in love with the Home Office team. I believed in the concept of the model. I loved the team’s professionalism, enthusiasm, integrity, ethics and, most importantly, family values. When we left [Discovery Day] I was scared we would not be selected. We were so excited when we got the call that we had been. It has been the best decision we have ever made for our family.

success story of Naila Matheson Naila MathesonCity Wide Facility Solutions operating in Central Pennsylvania
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