Maintenance Firm Rewarded; Vying for Top Spot

The age-old axiom of ‘whoever wants it more’ seems to be the driving force behind this quickly growing Minnesota based facility services company. City Wide Maintenance of Minnesota was recently awarded the 2010 Best Small Business Award from the Minneapolis Regional Chamber, but company President Greg Mansfield isn’t satisfied quite yet. “We want to be the No. 1 provider of facility services for the mid-range commercial property in town,” Mansfield said.

City Wide Maintenance of Minnesota, which opened its doors in 2006 by Mansfield, wife Kelly, and Greg’s father, Dick Mansfield, now manages cleaning and maintenance contracts for more that 125 properties in the area and exceeded $3 million in revenue last year.

Mansfield’s office is a relatively small operation with around a dozen employees of varying responsibilities, and pulls in three quarters of its billings from repeat business. “Once we get an opportunity, we’re able to secure business almost 50 percent of the time,” says Mansfield.

Mansfield has high hopes for the future of the office, projecting between $3 and $4 million by year end, and wants to expand the company’s area market share in 2011 from 1 percent to 3 percent by going after 50,000 to 100,000 square foot buildings lacking facility managers. “We’re looking for people that really need to take care of their facility and require somebody to help manage and make sure the crew is doing the job correctly,” says Mansfield.

Mansfield believes that there are a few unique strategies that will help his company achieve its goals, such as new mobile device software to track property data and cutting dead weight by removing inactive email subscribers from their email marketing lists.

These strategies for success come in addition to the trend towards companies pinching pennies by outsourcing maintenance work to specialized firms, which has helped increase business by nearly 45 percent, Mansfield says.

City Wide Maintenance is a management company in the building maintenance industry. City Wide offers more than 20 different services including; floor care, janitorial services and window washing. By assigning two managers for each facility City Wide is able to offer clients highly executed services at affordable prices. Visit gocitywide.com for information on all 20 plus services and how City Wide can help save time and money on any building maintenance service.

Back