The goal of the City Wide Discovery Process is for you to learn more about our franchise system while our team discovers who you are and what you want to accomplish by owning your own business. Our mission is to match your goals with the City Wide opportunity using our Discovery Process based on integrity, knowledge, and respect.
The Discovery Process can last between 60 and 90 days. As a prospective City Wide franchise owner, we expect you to be able to make a decision and sign a franchise agreement within this timeframe if you are awarded a franchise. Dedicated team members will ensure you are well-equipped and supported as you open and operate your new business.
We will begin working together to understand your background, experiences, and what you’re seeking to accomplish. This includes thoroughly exploring your personal and professional needs, your projected fit within the City Wide network, your timeline, and your investment range. During this time, we will discuss any questions or concerns you may have.
Together we will have an in-depth conversation about the City Wide vision, objectives, and the unique value proposition our business model offers to franchisees and clients. This is where we have a mutually open and honest dialogue to determine whether it makes sense to continue the discovery process. Here, you will get a clear picture of our business and culture, and learn the profile, style, characteristics, and habits of our successful franchisees. You will also have the opportunity to begin speaking with our franchise owners and members of the City Wide network to begin your due diligence.
The confidential, non-binding application demonstrates to us you are serious about exploring this opportunity and want to learn more about franchising with City Wide. There is no obligation or commitment to invest at this point.
City Wide has small-business lender relationships in place and can help you understand the funding environment, what to expect, and the different options that could be available. We will make introductions with our funding partners, who can assist you in completing their processes. During this step, we will also review the City Wide territory selection process and provide you with a detailed territory analysis customized for your area.
The Federal Trade Commission requires us to provide you with a Franchise Disclosure Document (FDD), which we will subsequently review with you. This review will be a comprehensive information outlay, covering our company background, management team, a detailed breakdown of the total investment, a full list of current franchisees, our company financials, and more. We want to make sure you fully understand every aspect of the business and our mutual obligations. It is critical we document your selection criteria and ensure City Wide is the right fit for you. Then we will schedule our Discovery Day event at our headquarters in Lenexa, Kansas and assist in your travel accommodations.
This is your opportunity to meet our Home Office team in person and ask any remaining questions. You will be immersed in the City Wide culture and learn ways the corporate team can help you accomplish your goals through business ownership. This is a full-day event and we encourage you to bring your spouse, business partner, or any others who will be involved in your business.
Once you have attended Discovery Day and been approved, you will receive a letter awarding you a City Wide Franchise. Your Franchise Development Director will then schedule the signing of your Franchise Agreement.
Congratulations! You are now a member of the City Wide family. Upon receipt of the signed Franchise Agreement and initial fees, we will schedule a hand-off call with our Onboarding and Operations teams within one to two days. During the call we will cover the onboarding process and establish a training schedule that will lead to a successful launch. Our dedicated team members will ensure you are well-equipped as you begin to market your new business.
Having had the opportunity to be part of the City Wide Home Office, selling City Wide for eight years, I would share this view:
My advice is simple on how you can be a success owning a City Wide Franchise. First, find a great partner with a work ethic you admire. Keep the message simple and be relentless at sales. Find the spot where you are uncomfortable and be there often. Chose to do the work in sales because it is difficult. This is where you will find both a passion for the business model and an addiction.
Jennifer SlanskyCo-Owner, City Wide of Portland, a woman-owned business
Much like the saying, “dreams come true, not free,” City Wide offered me the opportunity to chase a dream to build a business for my family though hard work and perseverance. The fruits of that hard work have not only created a profitable and growing family legacy business but, more importantly, the platform for us to improve the quality of life of our employees’ families as well as to give back in a meaningful way to our middle Tennessee community. The ceiling is high for those who want to chase their dream
Tim AkersOwner – City Wide Maintenance of Nashville
Jeff and I saw firsthand through my work for City Wide Franchise Corporate how this business can provide real wealth opportunities for us; there is no greater endorsement than a former employee who decides to buy a franchise from the company! With City Wide, we get to make a difference in our community, not just for ourselves and our family, but for our clients and our team. The work is rewarding because we believe in what we are doing for our clients every day.
Meredith Cimino Co-Owner, City Wide Maintenance of Omaha
What appealed to us about City Wide was the opportunity to work together and build a family business. No corporate bosses, no long distance travel, and the freedom to be there for our children when we want. Personal effort is directly rewarded with results and as you grow you get to share that success with an ever-growing team of direct staff, independent contractors, and happy clients.
Alan MathesonCo-Owner – City Wide of Central Pennsylvania
I fell in love with the Home Office team. I believed in the concept of the model. I loved the team’s professionalism, enthusiasm, integrity, ethics and, most importantly, family values. When we left [Discovery Day] I was scared we would not be selected. We were so excited when we got the call that we had been. It has been the best decision we have ever made for our family.
Naila MathesonCo-Owner – City Wide of Central Pennsylvania
